Privacy Policy

Last updated: 8/10/2025

1. Introduction

ViralRadar.ai ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our viral trend detection service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, username, and profile picture
• Payment Information: Billing address and payment method details (processed securely through Stripe)
• Communication Data: Information you provide when contacting us

2.2 Usage Data

We automatically collect certain information when you use our Service:

• Device Information: IP address, browser type, operating system
• Usage Analytics: Pages visited, features used, time spent on the Service
• Search Data: Keywords searched, trends viewed, alerts created
• Performance Data: Response times, errors, and system performance metrics

2.3 Third-Party Data

Our Service aggregates publicly available data from social media platforms (TikTok, Instagram, YouTube, Reddit, etc.). This data does not contain personal information and is used solely for trend analysis.

3. How We Use Your Information

We use your information to:

• Provide the Service: Deliver trend detection, analytics, and alerts
• Account Management: Create and manage your account, process payments
• Personalization: Customize your experience and provide relevant insights
• Communication: Send service updates, alerts, and promotional content (with consent)
• Improvement: Analyze usage patterns to enhance our Service
• Security: Detect fraud, abuse, and security incidents
• Legal Compliance: Comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

4.1 Service Providers

• Clerk: Authentication and user management
• Stripe: Payment processing
• Supabase: Database hosting and management
• Analytics Providers: Service performance and usage analytics

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security incidents
• Enforce our Terms of Service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Security practices are regularly reviewed and updated
• Secure Infrastructure: We use reputable cloud providers with strong security standards

6. Data Retention

We retain your information for as long as necessary to:

• Provide the Service and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our Service through analytics

Account data is retained while your account is active. After account deletion, we may retain certain data for legal compliance and security purposes for up to 7 years.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request access to your personal data
• Export your data in a portable format

7.2 Correction and Deletion

• Update or correct your personal information
• Request deletion of your account and data

7.3 Marketing Communications

• Opt-out of promotional emails
• Manage notification preferences

7.4 Data Processing

• Object to certain data processing activities
• Request restriction of processing

8. Cookies and Tracking

We use cookies and similar technologies to:

• Essential Cookies: Enable core functionality and security
• Analytics Cookies: Understand how you use our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know about personal information collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

15. Definitions

• "Personal Data" means any information relating to an identified or identifiable individual
• "Processing" means any operation performed on personal data
• "Service" refers to the ViralRadar.ai platform and related services
• "Third Parties" means entities that are not owned or controlled by ViralRadar.ai